Firestone Complete Auto Care

Monay Graham a month ago

I called to ask questions about service on my vehicle and the person on the phone was extremely friendly, that alone is what made me decide to come in to this location. Upon arrival I was assisted by Satesh and he was able to get me in same day and explain everything taking place. They didn't try to "upsell" me on anything - it was actually very affordable and I know this will be my new home for a mechanic if they continue to provide this exceptional service

Stephanie a month ago

On a Sunday morning, the wait time was reasonable, but it did take some time for the parts to arrive. I highly recommend making an appointment when visiting this location to ensure a smooth and efficient experience. Arriving early will allow you to leave promptly. Additionally, they offer complimentary coffee and free WiFi. The counter clerk were patient and friendly and provided a good service experience

Dayana Brandao a month ago

Customer service was excellent! Matt greeted us with a smile, even though the shop was closing in just 30 minutes. We had just come from another business that refused to help us because they were closing in 40 minutes. Thank you, Matt, for being empathetic and taking care of our needs instead of turning us away. The service was completed quickly, and the quality of the work was great. We truly appreciate the excellent customer service!

john Stamos 2 months ago

I can’t recommend this business enough! From the moment I walked in, I was treated with kindness, professionalism, and genuine care. The attention to detail and the quality of the service truly stood out. It’s rare to find people who take so much pride in what they do, and it definitely shows. Everything was handled smoothly, communication was excellent, and the entire experience exceeded my expectations. If you’re looking for someone who is trustworthy, talented, and truly cares about their customers, this is the place to go. I’ll definitely be back and will continue recommending them to my friends and family. Thank you for such an amazing experience!

Ezekiel Dordolle 4 months ago

Great service! Carlos took the time to explain what was going on with my car in a way that was easy to understand. He answered all my questions with accuracy and patience, ensuring I left with a real grasp of the issue. His explanations were spot-on, backed by solid knowledge and practical insight. I felt confident that I knew exactly what needed to be done. The atmosphere was welcoming and friendly from start to finish. Carlos treated me with respect, and it made the whole experience stress-free. I appreciated the fair and transparent pricing. It felt like I was getting good value for the quality of service and expertise provided.If you’re looking for reliable guidance and approachable service, ask for Carlos at Firestone—he delivers clear explanations, trustworthy advice, and a positive customer experience.